Question 1

How quickly can you fix my broken springs?

Accepted Answer

In most cases, we can repair broken springs the same day you call. Our service vehicles are fully stocked with the most common spring sizes, and our 2-hour response guarantee means you won't be waiting long. For standard residential doors, spring replacement typically takes 45-90 minutes once our technician arrives.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break primarily due to metal fatigue from thousands of opening and closing cycles. Most springs are rated for 10,000-15,000 cycles. Other factors include rust and corrosion (especially in Cape Cod's coastal climate), temperature fluctuations, lack of maintenance and lubrication, and improper spring sizing for the door weight.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options with approved credit, including 0% interest for 12 months on qualifying purchases. Our team can discuss payment options during your free estimate consultation.

Question 4

What's included in your maintenance service?

Accepted Answer

Our comprehensive 21-point maintenance service includes visual inspection of all components, lubrication of springs, hinges, and rollers, balance testing and adjustment, safety sensor alignment check, opener motor inspection, weather seal evaluation, hardware tightening, and a detailed report with recommendations.

Question 5

How long does a new garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 3-4 hours. Double doors or custom installations may take 4-6 hours. We complete most installations in a single visit, and your new door will be fully operational before we leave.

Question 6

Do you service commercial garage doors?

Accepted Answer

Absolutely! We service commercial properties throughout Cape Cod, including retail storefronts, warehouses, and industrial facilities. Our technicians are trained on commercial-grade equipment and can handle rolling steel doors, high-cycle springs, and commercial opener systems.

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